Chief Marketing Officer Website 10 Reasons Your Website Sucks Just 30 years ago, the web was new. There were really no standards to speak of. The innovators of the world were quick to try their hand at HTML code. Posted by Corey Smith on February 20, 2025 08:42 AM Read More
Chief Marketing Officer Strategy The 6 Qualifications of a Web Strategist Over the years, I have honed my craft to be a highly qualified web strategist. I learned the hard way… I failed many times. I'd love to say that all my failures were early in my career. But, I am smart enough to know that it's important to fail to improve. I have been fortunate to have many great ... Posted by Corey Smith on February 13, 2025 09:24 AM Read More
Chief Marketing Officer Strategy Strategic Thinking Requires Tactical Understanding When I built my first proper website in 2005, it was okay at best. It was a simple Wordpress website that was mostly a blog. Early 2007, I was working for a technology company and I was able to help our agency create the website for our company. While I didn’t understand at the time, there was no ... Posted by Corey Smith on February 6, 2025 08:42 AM Read More
Client Happiness Agency Client Retention Starts with Sales Every company has struggled at one time or another with retaining clients. Just when you think you get the formula right something changes that blows everything up. That change could be market conditions. That change could be something internal like a lost employee or a bad decision that ruined ... Posted by Corey Smith on January 30, 2025 08:31 AM Read More
Chief Marketing Officer Client Happiness Culture 5 Signs of Dysfunctional Customer Relations I believe that one of the biggest challenges of running any company is ensuring that you have happy customers. There seems to be a constant effort to market or sell products & services but a lack of interest in keeping customers happy. Posted by Corey Smith on January 23, 2025 07:32 AM Read More
Client Happiness How to Achieve Client Delight Ever wonder if you’re truly meeting your clients’ expectations? It’s not that account managers think we’re dropping the ball—it’s the uncertainty that keeps us up at night. One client responds to emails in seconds; another hasn’t replied in months, trusting us to deliver. That unknown can be ... Posted by Corey Smith on January 16, 2025 09:08 AM Read More
Website Is A Cheap Website Worth It? When shopping for services like web development, you might find it nearly impossible to compare providers. You'll have one provider that will build a website at $1,000, another at $10,000, and yet another at $30,000. You'll have an SEO provider suggest that they can get you all the business in the ... Posted by Corey Smith on January 9, 2025 08:24 AM Read More
Client Happiness People Are Most Important When I first graduated from high school, I worked for AT&T. I worked in the leased telephone division. One of my jobs was to convince people that leasing a telephone made sense. I was supposed to help them keep contracts on telephone equipment whether they needed it or not (sound like AOL?). Posted by Corey Smith on January 2, 2025 09:32 AM Read More
Agency Website The Secret to Comparing Web Marketing Agencies I know. You are shopping to build a new website or manage your marketing. You might have heard about this new "fan-dangled" approach to web marketing called Inbound. You've decided it's time to get serious and compare your service providers so you ask for proposals. Some will just give you a ... Posted by Corey Smith on December 19, 2024 08:23 AM Read More
Website 6 Questions to Ask Before Any Web Development Project Choosing the right web developer for your web project can be a daunting process. I am confident that oftentimes the reason why companies tolerate a sub-par website is because they simply don’t know where to go to get the right developer. Posted by Corey Smith on December 12, 2024 08:42 AM Read More
Chief Marketing Officer Integrating Traditional and Digital Channels in Your Marketing Efforts Too many small-to-medium-sized businesses are focused primarily on traditional marketing tactics, with digital marketing being an afterthought. I see it every day in my community and with many of the business owners whom I talk to throughout the country. They just stick to what they know. There are ... Posted by Corey Smith on November 21, 2024 09:03 AM Read More
Client Happiness Why a Customer’s Experience Matters and How You Can Improve It A few years ago, I was at a conference in Orlando, Florida and happened to stay across the street from Disney Springs. I spent each of my nights there walking around, riding the water taxi, eating dinner and just relaxing. Usually when I travel for work, it’s all about work. Rarely do I find the ... Posted by Corey Smith on November 14, 2024 09:32 AM Read More
Website Understanding the Domain Name System (DNS) DNS stands for the Domain Name System. The DNS records tell the internet where to send your internet traffic. The most common are address (A) records, CNAME records, name server (NS) records, and mail exchange (MX) records. This article will take a look at each of these. Many web developers simply ... Posted by Corey Smith on November 7, 2024 10:11 AM Read More
Search Engine Optimization How Long Does It Take for SEO to Show Results? I’ve been in the marketing game for 35 years, with 39 HubSpot certifications under my belt, and one question I hear constantly from small business owners is: How long until my SEO efforts pay off? It’s a fair question, but a tricky one. You want quick wins, yet SEO is a marathon, not a sprint. The ... Posted by Corey Smith on October 31, 2024 09:03 AM Read More
Search Engine Optimization 11 Essential SEO Tasks to Keep Your Business Ahead of Competitors Over my years in marketing, one thing’s clear: search engine optimization (SEO) isn’t a set-it-and-forget-it deal. It’s a living, breathing process that demands consistent effort to keep your business visible online, pulling in traffic, and driving revenue. Think of it like running a bakery—you ... Posted by Corey Smith on October 24, 2024 08:30 AM Read More
Chief Marketing Officer Launch Your Brand Online: More Than Just a Pretty Logo Branding isn’t just about a slick design or a catchy tagline—it’s the soul of your business. Over my years, I’ve seen companies transform how they connect with customers by getting this right. Your brand is every touchpoint: the first time someone hears your name, scrolls your website, or buys your ... Posted by Corey Smith on October 17, 2024 09:16 AM Read More
Strategy Web Design Craft Landing Pages That Win Customers Your website’s only as good as the leads it pulls in. If it’s spitting out spam or barely registering a blip, you’re in trouble. In my career, I’ve watched businesses flip from flatlining to thriving with one tool: stellar landing pages. A landing page is a standalone web page built for one ... Posted by Corey Smith on October 3, 2024 08:48 AM Read More
Strategy How to Nail Your B2B Marketing Strategy You’ve heard plenty about marketing to consumers, but what about selling to businesses? It is a different beast than B2C. Over the years, I’ve seen businesses thrive by focusing on the people behind the company—real decision-makers with real needs. Your job is to show them how your product or ... Posted by Corey Smith on September 26, 2024 09:33 AM Read More