AI Content & Workflows

AI helps us organize information and create a first draft faster. We use that draft as a starting point, then edit and check it. AI does not replace the research, judgment, or approval needed to represent your business accurately.

See the writing and development process examples for the human decisions that still shape the result.

Tell AI what decision or problem you are working through, what you know, and what remains uncertain. Ask it to compare a small number of possible deliverables and explain what each would help you do. Choose the direction yourself before asking for a finished draft or build. That keeps AI useful during discovery without letting it decide the goal for you.

No. Smithworks edits, checks, and completes a manual review of the draft before you see it. You review content that has already been refined by a person, then confirm facts, request changes, and approve it.

Compare the review handoffs in the writing and development process examples so your team knows what it is being asked to approve.

Share an example when the desired voice, structure, or level of detail would be hard to describe clearly in words. Say which parts of the example AI should follow and which parts are only background. Use an approved example, not a draft with errors or claims you have not checked. Review the new result against the actual brief, because an example can guide the pattern without making the facts correct.

We use your existing content, examples, preferences, and Client Writer’s Guide to establish the voice and language. We edit the draft against that direction, and your review helps confirm it sounds like your business.

The guide to writing an AI task brief shows how examples and source material can give AI useful direction without making its claims automatically correct.

Make an AI task brief detailed enough to identify the goal, audience, governing sources, boundaries, requested output, and how the result will be reviewed. A small task may need only a few lines if those decisions are already in documents AI can access; a new or consequential task may need more. Do not paste entire files just to make the brief longer or guess at decisions that remain open. Name the documents AI should use and the questions a person still needs to answer.

We need information about your customers, offers, business goals, and how you work, along with existing content and sources that support your claims. We identify missing details and ask you specific questions. We do not invent facts to fill gaps.

Use the guide to writing an AI task brief to organize the facts, examples and open questions before drafting begins.

Pause the disputed part of the AI task. Identify which document governs that decision and whether a newer instruction was actually approved. If the authority is unclear, ask the business owner or relevant expert rather than letting AI choose the version that sounds better. Record the decision in the brief or governing source before continuing so the next task uses the same direction.

Smithworks checks the draft against the sources available and flags information that needs confirmation. Your team confirms business facts and claims that require your knowledge. You approve the content before it is prepared for publication.

See the writing and development process examples for the handoffs between drafting, checking and approval.

First confirm that AI could open the documents; naming a file is not the same as reading it. Ask AI which sections informed the result and which source supports each important claim or boundary. Check those passages yourself and compare the output with them. If AI cannot point to support for a claim, treat it as unverified even if the answer sounds confident.