Before you approve an update, ask for a short plan that covers:
- Which pages, templates, or sitewide areas use the module
- What visitors or editors may notice after the update
- When the work will happen and whether publishing should avoid a busy period
- How the current state will be backed up, where the update will be tested, and how the result will be checked
- Who at Smithworks owns the update and your follow-up questions
You should understand the business impact and review plan without needing to manage the technical work yourself. Use the Smithworks client portal to open the report, then confirm the plan with the named Smithworks contact.