These FAQs explain how Smithworks SW Modules work inside HubSpot, especially for Sprocket Rocket-style themes. Use them to choose the right module, understand common settings, and give AI agents better context before they start guessing.
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How can I make a long navigation menu fit in SW Header Simple?
Start with the least disruptive option and stop when the menu fits:
Shorten long labels and remove items that do not belong in the primary navigation.
Go to Style → Logo Column Width, set XL Logo Column Width to Custom, and reduce XL Width (px) enough to give the menu more room.
Go to Style → Menu Layout → Menu Position and choose Below header to place the menu in a full-width row.
Under Style → Header Behavior, turn on the appropriate Use mobile menu at… option where the horizontal menu no longer fits.
Publish the global header and test it at several screen widths after each change. The SW Module Documentation includes more detail.
Why does SW Footer Simple show the wrong company name in the copyright line?
SW Footer Simple uses the module’s company-name override first. When that field is blank, it uses the company name from HubSpot’s email footer information. Check these items in order:
Confirm that you are editing the global footer used by the live page.
Open Content → Copyright Information and check Company Name.
If Company Name is blank, go to Settings → Marketing → Email → Configuration → Footer addresses and correct the company name there.
Publish the global footer to the pages that use it.
Clear the browser cache and reopen the live page.
How do I hide “Powered by Smithworks” in the footer?
To hide the “Powered by Smithworks” line, edit the global footer content and open the SW Footer Simple or SW Footer Simple 02 module. In Content → Copyright Information, turn Show “Powered by Smithworks” off.
The copyright line with the year and company name can still appear if Add Copyright Line is enabled. Publish global content after changing the setting.
What is SW Footer Simple 02, and when should I use it?
SW Footer Simple 02 is a two-row global footer with an upper area for brand or supporting content and a lower strip for items such as legal links or social links. Choose it when those two content groups need clear visual separation. Use SW Footer Simple when one streamlined footer band is enough. You can review both modules in the SW module documentation before choosing a footer for the theme.
Why do the social icons in my Smithworks footer look blank or use the wrong color?
Check the affected social link in this order:
Confirm that the correct preset or custom icon is selected.
Review Override Colors. When it is off, the icon uses Style → Content Colors → Link Colors.
Make sure the icon and hover colors have enough contrast with the footer background.
Publish the global footer and clear the browser cache before reopening the live page.
If the icon is still blank or the color is still wrong, contact support with the page URL and the name of the footer module.
Which HubSpot business details appear in Smithworks Organization structured data?
Smithworks Organization structured data uses these HubSpot business details:
Business name and postal address: the company information in HubSpot’s email footer settings.
Website URL: the company domain associated with the brand configuration.
Logo: the primary logo in the Brand Kit.
Keep the official name, URL, address, and logo consistent. After publishing, validate the Organization structured data on the live page and correct missing or conflicting values in the related HubSpot settings.
How do I troubleshoot the wrong organization URL, logo, or address in Google?
Start with the published page and test its URL in Google’s Rich Results Test. Check that the organization name, website URL, address, and logo match the information you want Google to understand. In the current Smithworks theme, the website URL comes from the default Brand Kit logo’s Logo URL, while the organization name and address come from your marketing email footer address. Use a complete website URL, a complete address, and a logo file that Google can access. These settings can help Google understand your organization, but they do not guarantee which URL, logo, or address Google will show; see Google’s Organization structured data guidance.
What can I learn from the Smithworks version report?
The Smithworks version report summarizes the Smithworks modules and related website features installed on your HubSpot website. It shows what appears current, what may have an update available, and what needs review. The statuses are signals for a conversation with Smithworks, not instructions to change files yourself. Open the report from the Smithworks client portal and ask about any item that needs attention.
What does “Needs upgrade” mean in the Smithworks version report?
Needs upgrade means a newer Smithworks-supported version may be available for that item on your website. It does not mean you should update it immediately or that the current page is broken. Contact Smithworks to review what would change, whether the update affects existing page content, and the best time to schedule it.
What does “Fields differ” mean in the Smithworks version report?
Fields differ means the module’s editor options do not match the current Smithworks-supported version. That difference can be intentional, specific to your website, or a sign that an update needs extra care. Smithworks should review how existing page content uses those options before any change is approved. Do not replace or reconfigure the module based on this status alone.
